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Bradley Insurance Solutions
Legal

Privacy Policy

Effective Date: January 1, 2024 Last Updated: March 2026 Bradley Insurance Solutions, LLC

Contents

  1. Who We Are
  2. Information We Collect
  3. How We Use Your Information
  4. How We Share Your Information
  5. Sensitive Personal Information
  6. Data Security
  7. Data Retention
  8. Your Rights and Choices
  9. Third-Party Services and Links
  10. Children's Privacy
  11. State-Specific Privacy Rights
  12. Financial Privacy — GLBA Notice
  13. Changes to This Policy
  14. Contact Us
The short version: We collect the information you give us to help find you the right insurance coverage. We don't sell your personal information to marketers. We share it with insurance carriers as needed to get you quotes and place coverage. You have rights around your data and we take our obligations seriously. The full version is below.

1. Who We Are

Bradley Insurance Solutions, LLC ("Bradley Insurance," "we," "our," or "us") is an independent licensed insurance agency headquartered in Traer, Iowa. We operate this website at bradleyinsurancesolutions.com and related pages as a means of providing information about our services and collecting insurance inquiries.

As an insurance agency, we are subject to state and federal regulations governing the handling of customer personal and financial information, including the Gramm-Leach-Bliley Act (GLBA) and applicable state insurance privacy regulations. This Privacy Policy describes our practices across our website and in the course of our business.

This policy applies to: visitors to our website, individuals who submit quote requests or contact forms, existing and former clients, and individuals whose information we receive in connection with evaluating or placing insurance coverage.

2. Information We Collect

Information You Provide Directly

When you submit a quote request, contact form, or other inquiry on our website, we may collect:

  • Name, phone number, and email address
  • Business name, type, and size (for commercial inquiries)
  • State(s) of operation or residence
  • Description of the risk, property, business, or situation you want insured
  • Information about current insurance coverage
  • Claims history (as voluntarily disclosed)
  • For agricultural inquiries: acreage, crop types, livestock, and operation details
  • For benefits inquiries: employee count, renewal dates, and current plan details
  • For life and health inquiries: age range, health situation as voluntarily described

Information Collected in the Course of Providing Services

As we work to find you coverage, we may collect additional information including:

  • Detailed property information (address, construction type, age, value)
  • Vehicle information (year, make, model, VIN, usage)
  • Business financial information (revenue, payroll, fleet size)
  • Prior insurance history, claims history, and carrier declinations
  • Personal identifying information required by carriers (date of birth, SSN for certain life and health applications)
  • Health information (for life and health insurance underwriting)
  • Driver license information (for auto and commercial auto)

Information Collected Automatically

Our website (hosted on Webflow) may automatically collect certain technical information when you visit, including IP address, browser type, device type, pages visited, and time spent on pages. This information is collected through standard web server logs and analytics tools operated by Webflow. We do not control Webflow's data collection practices separately from our own use; please review Webflow's Privacy Policy for information about how Webflow handles data.

We do not use tracking cookies for advertising purposes and do not participate in interest-based advertising programs.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiry — contacting you by phone, email, or text in response to a quote request or other inquiry
  • To obtain insurance quotes — sharing necessary information with insurance carriers, managing general agents (MGAs), and surplus lines markets to obtain coverage indications and quotes on your behalf
  • To place and service coverage — completing applications, binding coverage, issuing certificates of insurance, processing endorsements, and handling claims referrals
  • To fulfill legal obligations — complying with applicable state and federal insurance regulations, licensing requirements, and legal process
  • To communicate about your coverage — sending renewal reminders, coverage change notifications, and other communications relevant to your insurance
  • To improve our services — understanding how clients use our website and services to improve them (using aggregate, non-personal data)

We do not use your personal information for automated decision-making that produces legal or similarly significant effects without human review.

4. How We Share Your Information

We share your personal information in the following circumstances:

With Insurance Carriers and Partners

The primary reason we collect your information is to obtain insurance quotes and place coverage on your behalf. This requires sharing relevant information with insurance carriers, surplus lines carriers, Lloyd's of London syndicates, managing general agents (MGAs), and other insurance market participants. We share only what is necessary for each specific purpose.

With Service Providers

We may use third-party service providers who assist us in operating our business — including our website host (Webflow), email providers, and the Quote & Apply life insurance quoting platform. These providers have access to information only as needed to perform their functions and are required to maintain confidentiality.

As Required by Law

We may disclose information as required by applicable law, regulation, legal process, or governmental request — including to state insurance regulators, law enforcement, or courts when legally required.

Business Transfers

In the event of a merger, acquisition, sale, or transfer of some or all of our business assets, client information may be transferred as part of that transaction, subject to applicable law and confidentiality obligations.

What We Do NOT Do

  • We do not sell your personal information to marketers, data brokers, or third parties for their own commercial use
  • We do not share your information with unaffiliated third parties for their own marketing purposes
  • We do not use your information for targeted advertising campaigns
  • We do not share your health or financial information except as necessary to obtain insurance coverage or as required by law

5. Sensitive Personal Information

In the course of placing certain types of insurance coverage — particularly life insurance, health insurance, and some commercial lines — we may collect or handle sensitive personal information including:

  • Social Security Numbers (for life and health insurance applications)
  • Health and medical information (for life and health underwriting)
  • Financial account information (for premium payment processing)
  • Driver license and driving history (for auto and commercial auto)
  • Claims history involving personal details

We collect sensitive information only when required for the specific coverage you have requested. We do not collect or store this information through our website forms — sensitive underwriting information is collected directly through carrier application processes, in-person consultations, or secure carrier portals. We maintain this information with heightened security measures and share it only with carriers and parties that require it to evaluate, issue, or service your coverage.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the personal information we collect and maintain. These include:

  • Encrypted communications (HTTPS/TLS) for all web interactions
  • Secure email practices for client communications
  • Access controls limiting information access to agency personnel who need it
  • Use of reputable, security-conscious technology providers
  • Secure disposal practices for information we no longer need

No data transmission over the internet or electronic storage system is completely secure. While we work hard to protect your information, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.

Website forms: Quote request forms on our website transmit information via email (mailto protocol). This means that form submissions are transmitted through your email client. We do not collect or store form submission data through server-side processing beyond what your email client and ours receive. Sensitive information (Social Security numbers, financial account details) should not be submitted through website forms — please provide such information directly to our licensed agents.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with applicable legal and regulatory requirements, and resolve disputes or enforce our agreements.

For active clients, we retain records for the duration of the client relationship plus a minimum of five (5) years after the relationship ends, in accordance with Iowa and applicable state insurance record retention requirements. Records relating to claims may be retained longer as required by law or regulation.

For inquiries that do not result in placed coverage, we typically retain records for up to two (2) years, unless a longer retention period is required by law.

To request deletion of your information where legally permissible, see the "Your Rights" section below.

8. Your Rights and Choices

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information. We honor the following rights for all clients, regardless of state:

Right to Know

You may request information about what personal information we hold about you and how we use it. We will respond to verified requests within a reasonable timeframe.

Right to Correct

If you believe we hold inaccurate information about you, you may request a correction. Accurate information is important to obtaining appropriate coverage — please notify us of any errors promptly.

Right to Delete

You may request deletion of your personal information. We will honor deletion requests to the extent permitted by law — however, we may be required to retain certain information to comply with legal obligations, resolve disputes, or fulfill regulatory requirements as an insurance agency. Deletion of information used to service active coverage may affect our ability to continue providing services.

Right to Opt Out of Marketing

We do not sell your personal information and do not engage in interest-based advertising. If you receive marketing communications from us and wish to opt out, you may do so at any time by contacting us directly. Opting out of marketing communications will not affect our ability to send you important communications about your coverage.

Communications Preferences

You may request that we contact you by a specific method (phone, email, or mail) or at specific times. We will accommodate reasonable preferences where practicable.

How to Exercise Your Rights

To exercise any of the above rights, contact us at the information below. We may ask you to verify your identity before processing a request. We will not discriminate against you for exercising your privacy rights.

9. Third-Party Services and Links

Our website contains links to third-party websites including insurance carrier websites, regulatory resources, and industry references. We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any site you visit.

Quote & Apply Widget

Our Life & Health page includes an embedded quoting tool operated by Quote & Apply (a third-party platform). When you use that tool, your information is collected and processed by Quote & Apply subject to their own privacy policy. We may receive information about quotes generated through the tool. Please review Quote & Apply's privacy policy before using their quoting tool.

Webflow Website Platform

Our website is hosted on Webflow. Webflow collects certain technical information about website visitors. Please review Webflow's Privacy Policy for information about their data practices.

Analytics

We may use basic analytics provided by our website platform (Webflow) to understand aggregate visitor behavior. We do not use Google Analytics or other third-party advertising or behavioral tracking tools on our site.

10. Children's Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately and we will address the situation.

11. State-Specific Privacy Rights

Iowa Residents

Iowa insurance licensees are subject to Iowa Insurance Division privacy regulations consistent with the GLBA and applicable NAIC model regulations. Iowa residents have the rights described in this policy and in the GLBA Financial Privacy Notice below. Iowa does not currently have a comprehensive consumer privacy law equivalent to the CCPA, but we extend reasonable privacy rights to all clients regardless of state.

Nebraska, Kansas, Montana, Minnesota, North Carolina, and Florida Residents

Residents of these states are subject to their respective state insurance privacy regulations, which generally follow the NAIC model privacy regulation framework. We apply consistent privacy practices across all states in which we operate.

Minnesota Residents: Minnesota has enacted comprehensive consumer data privacy legislation (effective 2025). Minnesota residents may have additional rights under the Minnesota Consumer Data Privacy Act (MCDPA). Contact us to exercise any rights under Minnesota law.

North Carolina Residents: North Carolina has enacted the North Carolina Identity Theft Protection Act. We comply with applicable requirements under this law.

Florida Residents: Florida residents have rights under the Florida Information Protection Act (FIPA). We comply with applicable requirements.

If you have questions about your state-specific rights, please contact us. State insurance privacy regulations are administered by each state's insurance commissioner, and you may also contact your state insurance department with concerns.

12. Financial Privacy — GLBA Notice

As an insurance agency, Bradley Insurance Solutions, LLC is a financial institution subject to the Gramm-Leach-Bliley Act (GLBA) and applicable state insurance regulations. The following notice describes how we collect, use, and protect your nonpublic personal financial information.

GLBA Summary Notice

What we collect: We collect information from you on insurance applications and other forms, from your transactions with us and carriers, and from consumer reporting agencies when necessary.

What we share: We share information with carriers and other parties necessary to service your account and place your coverage. We do not share information for joint marketing purposes or with unaffiliated parties for their own marketing use.

How we protect your information: We maintain physical, electronic, and procedural safeguards in compliance with applicable regulations to protect your nonpublic personal information.

Your right to limit sharing: Federal and state law gives you the right to limit only certain sharing. We will honor opt-out requests for sharing with unaffiliated parties for their marketing — but as stated above, we do not engage in that type of sharing. Contact us with any questions.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will update the "Last Updated" date at the top of this policy.

We encourage you to review this policy periodically. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy. If you have questions about changes, please contact us.

14. Contact Us

Questions, concerns, or requests related to this Privacy Policy or your personal information should be directed to:

Bradley Insurance Solutions, LLC

Privacy / Data Requests

Traer, Iowa

Phone: (319) 529-3778

Email:

We will respond to privacy requests within a reasonable timeframe and no later than 45 days from receipt of a verified request, or longer if permitted by applicable law with notice to you.

You may also contact your state's insurance commissioner with concerns about how we handle your insurance information:

  • Iowa Insurance Division: iid.iowa.gov · (515) 654-6600
  • Nebraska DOI: doi.nebraska.gov
  • Kansas Insurance Department: insurance.kansas.gov
  • Montana CSI: csimt.gov
  • Minnesota Commerce: mn.gov/commerce
  • NC DOI: ncdoi.gov
  • Florida OIR: floir.com
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Legal disclaimer

Coverage cannot be bound, altered, or canceled through this website or any form of communication without express written confirmation from a licensed carrier. This site is for informational purposes only and does not constitute an offer, solicitation, or contract of insurance. Quotes and estimates provided are not guarantees of coverage or premium and are subject to underwriting approval. Not all products or coverages are available in all states. Bradley Insurance Solutions, LLC is a licensed independent insurance agency representing carriers it is authorized to represent in the states of Iowa, Nebraska, Kansas, Montana, Minnesota, North Carolina, and Florida. Consult a licensed insurance professional before making coverage decisions.